Frequently Asked Questions
We've answered our most frequently asked questions below. If you have a question we haven't answered here, please get in touch.
How do I get my Barbour item repaired?
How do I get my Barbour item repaired?
Find the repair service you'd like, add it to basket and checkout. Securely package your item with order confirmation, name, and address. Download pre-paid shipping label, print & attach. No printer? Royal Mail can print label with QR code. Drop off at any Royal Mail post office. Your item will be repaired and returned to you.
How do I know which repair I need?
How do I know which repair I need?
Head to this page to read more about the different types of Barbour repairs. If you're still not sure, you can contact us and we'll be happy to guide you.
Will my repair use authentic Barbour parts?
Will my repair use authentic Barbour parts?
Wherever possible, we use authentic Barbour parts and materials. In the rare case this won’t work, Barbour has approved some close-match, high-quality alternatives.
How much will my repair cost?
How much will my repair cost?
The total cost depends on the specific repair being done. All repair costs are listed on the relevant product pages. For any specific repair questions, please use our contact form or email us on info@barbourrepairs.com.
What if the repair I need isn't listed on the website?
What if the repair I need isn't listed on the website?
We're here for custom repairs, too. Tell us what you need through our Contact form and we'll work with you on a bespoke quote.
How much is shipping?
How much is shipping?
Shipping is free on all UK mainland orders over £50. For orders below £50, shipping is £5.99 for two-way carriage. Return delivery to Northern Ireland, UK Islands and Highlands is £6.99.
Can you repair my Barbour jacket?
Can you repair my Barbour jacket?
The repairs don’t stop here. Barbour also offers repair services for outerwear. Head this way for more information.